Privacy Policy

‍ **Effective Date: 15th July 2026 **

This Privacy Policy explains how LUXE.LASH CO collects, uses, and protects your personal data when you visit our website luxe.lashco.uk or purchase our products. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

LUXE.LASH CO is the data controller responsible for your personal data. Contact Details: Email: luxe.beautybybeth@luxelashco.uk

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Information you provide directly: Name Email address Billing and delivery address Phone number Payment details (processed securely via third-party providers)

  • Automatically collected data: IP address Browser type and device information Website usage data (via cookies and analytics tools)

  • Order-related information: Purchase history Preferences and interactions with our Website

3. How We Use Your Data

We use your personal data to:

  • ‍ ‍Process and deliver your orders

  • Manage payments and refunds

  • Communicate with you about your orders

  • Provide customer support

  • Improve our Website and services

  • Send marketing communications (only where you have opted in)

  • Prevent fraud and ensure security

4. Lawful Bases for Processing

We process your personal data under the following legal bases:

  • Contractual necessity

  • to fulfil your order Legal obligation

  • to comply with legal requirements (e.g. tax records) Legitimate interests

  • to improve our services and prevent fraud Consent

  • for marketing communications (you can withdraw this at any time)

5. Sharing Your Data

We may share your data with:

  • Payment providers (e.g. Stripe, PayPal)

  • Delivery and courier companies

  • Website hosting and IT service providers

  • Professional advisers (e.g. accountants, legal advisers)

  • We ensure all third parties respect your data and comply with data protection laws.

6. International Transfers

Some of our third-party providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (such as standard contractual clauses).

7. Data Retention

We only retain your personal data for as long as necessary, including: For legal, accounting, or reporting requirements To resolve disputes or enforce agreements

8. Your Rights Under UK data protection law

you have the right to:

  • Access your personal data Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing Request transfer of your data (data portability)

  • Withdraw consent at any time (for marketing) To exercise your rights, contact us at luxe.beautybybeth@luxelashco.uk‍ ‍

9. Cookies

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Analyse Website traffic

  • Personalise content and ads

  • You can manage or disable cookies via your browser settings.

  • For more information, see our Cookie Policy.

10. Marketing Communications

We will only send you marketing emails if you have opted in. You can unsubscribe at any time by: Clicking the “unsubscribe” link in emails Contacting us directly

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

12. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO). We would appreciate the opportunity to resolve your concerns first.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data: Email: luxe.beautybybeth@luxelashco.uk‍ ‍

By using our Website, you acknowledge that you have read and understood this Privacy Policy.